- Resolved
Automatic Plesk login from the customer area has been restored on FRWEB9 since approximately 13:30 (Paris time). The incident is resolved.
We apologize for the inconvenience.
- Identified
Our teams are continuing their investigation. At this stage, the automatic Plesk login issue affects only the FRWEB9 server.
You can still log in to Plesk directly using the username and password provided in your hosting activation email.
- Identified
Automatic Plesk login ("one click login") from the customer area is no longer working on some web hosting servers following an automatic Plesk update.
In the meantime, you can log in to Plesk directly using the username and password provided in your hosting activation email.
Service status
All systems operational
Updated
Components
Our datacenters
Operational- 🇫🇷 Paris-Magny (PAR)Operational
- 🇫🇷 Marseille (MRS)Operational
- 🇨🇭 Lausanne-Crissier (QLS)Operational
Our network
Operational- Global IPv4 NetworkOperational
- Global IPv6 networkOperational
- Anti-DDoS protectionOperational
- Optical transport networkOperational
Hosted infrastructures
Operational- Virtual serversOperational
- Zimbra email hostingOperational
- Web hostingOperational
- Baremetal serversOperational
Management tools
Operational- Main websiteOperational
- Customer areaOperational
- Virtual server managementOperational
- Baremetal server managementOperational
- Domain name managementOperational
- DNS managementOperational
- Payment processingOperational
- Transactional emailingOperational
Recent incidents
14/11/2026
No incidents reported.
13/11/2026
No incidents reported.
12/11/2026
No incidents reported.
11/11/2026
No incidents reported.
10/11/2026
09/11/2026
No incidents reported.
08/11/2026
No incidents reported.