July 2026

The I/O operations freeze is over. I/O operations were suspended from 20:09 to 20:25. Our maintenance operation is still in progress, but no further impact on the VPS is expected.

Our maintenance operation is about to begin. As a reminder, I/O operations will be suspended on the VPS affected by the maintenance operation, for an estimated maximum duration of 20 minutes.

Maintenance is now in progress

$16

The incident is now resolved

On 22 July 2026, between 21:31 and 21:52, a temporary malfunction affected a virtualization node of the PAR06 cluster. The VPS hosted on this node may have experienced slowdowns during this period.

Our teams intervened immediately and the situation returned to normal at 21:52. The node has been stable since then and all services are operating normally.

We apologize for the inconvenience caused.

After a full check of all hosted sites, we confirm that everything is back to normal. All services are operating correctly.

This incident followed an automatic update of certain PHP versions and the integration of an exception by CloudLinux. During a routine reload of the PHP-FPM services in the morning, several versions ended up listening on the same port, which prevented some of them, particularly the older ones, from starting. This is why only some sites were affected.

Resolving it proved especially delicate: the fix had to work in tandem with Plesk, which required careful work to restore access without affecting the rest of the platform. Our teams put a reliable workaround in place, pending the definitive fix released by the vendor.

We apologize for the inconvenience and thank you for your patience throughout its resolution.

We have identified a bug introduced by CloudLinux in certain PHP versions, which explains why the issue only affected some sites. A first fix was deployed at around 09:10\. We are no longer seeing any errors at this stage. Our teams are continuing a detailed check of all hosted sites to make sure nothing is overlooked.

We are currently experiencing an incident affecting access to some websites hosted on our FRWEB14 server. Our technical teams are fully mobilized and are actively working to restore service as quickly as possible.

The maintenance operation is complete, all affected VPS have been restarted, with an average downtime of 8 minutes.

Our maintenance operation is about to begin. As a reminder, VPS located on the MRS05 cluster will be shut down for a maximum estimated duration of 15 minutes, then restarted, during this maintenance operation.

Maintenance is now in progress

$16

The maintenance operation is complete. All affected VPS have been restarted, with an average downtime of 11 minutes.

Our maintenance operation is about to begin. As a reminder, VPS located on the PAR06 cluster will be shut down for an estimated maximum duration of 15 minutes, then restarted, during this maintenance operation.

Maintenance is now in progress

$16