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Incident · Minor impact

Web hosting: automatic Plesk login unavailable on FRWEB9

Affected components : Web hosting (Degraded performance)

  1. Resolved

    Automatic Plesk login from the customer area has been restored on FRWEB9 since approximately 13:30 (Paris time). The incident is resolved.

    We apologize for the inconvenience.

  2. Identified

    Our teams are continuing their investigation. At this stage, the automatic Plesk login issue affects only the FRWEB9 server.

    You can still log in to Plesk directly using the username and password provided in your hosting activation email.

  3. Identified

    Automatic Plesk login ("one click login") from the customer area is no longer working on some web hosting servers following an automatic Plesk update.

    In the meantime, you can log in to Plesk directly using the username and password provided in your hosting activation email.

Started
Resolved