Traditional webmail access has now been restored for the ZIMBRA002 server.

A temporary webmail access is now available at the following address: <https://webmail-zimbra002.pulseheberg.com>.

You can log in with your usual credentials. Our teams are continuing their work to restore the traditional Zimbra webmail.

The service is now restored on `zimbra002.pulseheberg.com` for IMAP and SMTP connections. Access to email mailboxes from a mail client is therefore operational again.

The webmail remains temporarily unavailable and will be reactivated later. A new update will be published once it is restored.

The ZIMBRA001 platform (`node-email-1.pulsepanel.eu`) has been restored and is operational again.

Our teams continue to work on the ZIMBRA002 platform, which remains currently unavailable. We will keep you informed as the situation evolves.

The Collaborative Suite as well as the web platforms FRWEB4, FRWEB5 and FRWEB6 are now operational again.

Our investigations have identified the origin of the incident: a hardware failure on one of the compute servers hosting part of these services. The deprecated Zimbra platforms remain currently unavailable and our teams continue their interventions in order to restore access to them.

We do not expect any new incident or similar malfunction on the services already restored.

We apologize for the inconvenience caused and thank you for your patience and understanding.

We are currently experiencing a temporary outage affecting the Collaboration Suite, the FRWEB4, FRWEB5, and FRWEB6 web platforms, as well as the deprecated Zimbra platforms.

Our teams are actively working to restore services.